Session 2 Agenda

Thursday, april 4, 2024

Session 2 will take place at the Hilton San Antonio Hill Country, 9800 Westover Hills Boulevard, San Antonio

7:30-8:00 a.m.
Registration and Continental Breakfast

8:00-8:15 a.m.
Welcome
Speaker: Matt Mueller, Town Manager, Town of Little Elm

8:15-8:45 a.m.
Making the Connection
This session will discuss collaboration and networking opportunities that are key elements of the city management profession.
Speaker: Matt Mueller, Town Manager, Town of Little Elm

8:45-10:00 a.m.
Leadership 
Addresses ICMA Practices Groups 1 (Personal and Professional Leadership); 5 (Personal Resiliency and Development); 6 (Strategic Leadership); 7 (Strategic Planning); 8 (Policy Facilitation and Implementation); 9 (Community and Resident Service); and 14 (Communications and Information Sharing)
What skills are necessary for you to be an effective and respected leader of your staff, advisor to your city council, and servant to your citizens? How can you inspire and motivate those you lead and serve?
Speaker: Mark Israelson, City Manager, City of Plano

10:00-10:15 a.m.
Break/Group Reflection

10:15-11:45 a.m.
Diversity in a 21st Century Workplace
Addresses ICMA Practices Group 3 (Equity and Inclusion)
Speaker: LaShon Ross, Deputy City Manager, City of Plano

11:00-11:45 a.m.         
Creative Ways to Expand Your Pipeline
Addresses ICMA Practices Group 3 (Equity and Inclusion)
Speaker: LaShon Ross, Deputy City Manager, City of Plano

11:45 a.m.-1:00 p.m.
Lunch

1:00-2:15 p.m.
Communicating Effectively Both Internally and Externally
Addresses ICMA Practices Groups 2 (Community Engagement); 9 (Community and Resident Service); and 14 (Communication and Information Sharing)
Everyone agrees  it is essential for city officials to develop good communication skills to deliver the city’s message. But what specifically are those skills and how do you use them to make sure your message is heard and understood?
Speakers: Representatives from the City of Coppell 

2:15-2:30 p.m.
Break/Group Reflection

2:30-4:00 p.m.
Life Cycle of the Human Resource
Addresses ICMA Practices Groups 3 (Equity and Inclusion); and 13 (Human Resources Management and Workforce Engagement)
This session will model skills and demonstrate how to manage the human resource. Building a successful team includes talent acquisition and retention, managing employee relations and workplace conflict, and training/development.
Speaker: Dori Lee, Assistant City Manager, City of Lancaster

5:00 p.m.                     
Dutch Treat Networking Dinner (pay your own way)

FRIDAY, april 5, 2024

8:00-8:30 a.m.
Continental Breakfast

8:30-10:00 a.m.
The Role of Development in Your Community
Addresses ICMA Practices Groups 7 (Strategic Planning); and 10 (Service Delivery)
Understand the basic principles of service delivery in community and economic development while determining citizen needs and providing responsive, equitable services to the community.
Speaker: Jason Reynolds, City Manager and City of Baytown Team

10:00-10:15 a.m.
Break/Group Reflection

10:15-11:45 a.m.
Technology and Transparency
Addresses ICMA Practices Group 11 (Technological Literacy)
The session explores how technology is reshaping the way government agencies operate, changes in service delivery, information sharing, and the way citizens interact with their government
Speaker: Ben Brezina, Assistant City Manager, City of Frisco

11:45 a.m. - 12:00 p.m.
Tying It All Together
Speaker:  Matt Mueller, Town Manager, Town of Little Elm

12:00 p.m.
Adjourn