Session 2 Agenda

Thursday, March 25

Session 2 will take place at the Hilton San Antonio Hill Country, 9800 Westover Hills Blvd, San Antonio

7:30 – 8:00 a.m.   
Registration and Continental Breakfast

8:00 – 8:15 a.m.  
Welcome
Erik Walsh, City Manager, City of San Antonio

8:15 – 8:30 a.m.
Making the Connection
This session will discuss collaboration and networking opportunities that are key elements of the city management profession.
Moderator: Matthew Mueller, Town Manager, Town of Little Elm

8:30 – 9:45 a.m.
Leadership 
Addresses ICMA Practices Groups 1 (Personal and Professional Leadership); 5 (Personal Resiliency and Development); 6 (Strategic Leadership); 7 (Strategic Planning); 8 (Policy Facilitation and Implementation); 9 (Community and Resident Service); and 14 (Communications and Information Sharing)
What skills are necessary for you to be an effective and respected leader of your staff, advisor to your city council, and servant to your citizens? How can you inspire and motivate those you lead and serve?
Speaker: Erik Walsh, City Manager, City of San Antonio

9:45 – 10:00 a.m.
Break

10:00 – 11:15 a.m.
Diversity Isn't a Dirty Word
Addresses ICMA Practices Group 3 (Equity and Inclusion)
Often times we treat the word diversity as inappropriate or "dirty" in the workplace. This session will define diversity and discuss how it impacts public policy making as well as the role that TCMA can play in promoting diversity in our industry.
Moderator: Monique Vernon, City Manager, City of Kirby
Panelists: Johnny Casias, City Administrator, City of Selma; and Jordan Matney, Assistant City Manager, City of New Braunfels

11:15 a.m. – 12:30 p.m.
Lunch

12:30 – 1:45 p.m.
Communicating Effectively Both Internally and Externally
Addresses ICMA Practices Groups 2 (Community Engagement); 9 (Community and Resident Service); and 14 (Communication and Information Sharing)
Everyone agrees that it is essential for city officials to develop good communication skills to deliver the city’s message. But what specifically are those skills, and how do you go about developing them?
Speakers: Gayle Cook, City Manager; and LeaAnn Petersen, Director of Communications, City of Seabrook

1:45 – 2:00 p.m.
Break

2:00 – 3:45 p.m.
Human Resources and City Management
Addresses ICMA Practices Groups 3 (Equity and Inclusion); and 13 (Human Resources Management and Workforce Engagement)
This session explores the purpose and role of human resources, and demonstrates how an effective human resources department assists city management in proactively addressing issues relative to talent acquisition and retention, employee relations management, training and development, and workplace conflict—all of which are facilitated through two-way communication.
Speaker: LaShon Ross, CPS HR Consulting

FRIDAY, MARCH 26


8:00-8:30 a.m.  
Continental Breakfast

8:30-10:00 a.m.
Economic Development and Growth Issues
Addresses ICMA Practices Groups 7 (Strategic Planning); and 10 (Service Delivery)
Understand the basic principles of service delivery in community and economic development while determining citizen needs and providing responsive, equitable services to the community.
Speakers: Ron Bowman, TCMA Life Member and Retired City Manager; and Ben Thatcher, City Manager, City of Boerne

10:00-10:15 a.m.
Break

10:15-11:45 a.m.
Understanding the Depth of Public Works
Addresses ICMA Practices Group 10 (Service Delivery)
Public works is a key aspect of public infrastructure and service delivery. What are the basic concepts and how well known are its operations? How involved are city managers with public works? What are the pitfalls for new city managers?
Speakers: Jason Reynolds, City Manager, City of Nassau Bay; and Caroline Waggoner, Director of Public Works, City of North Richland Hills

11:45 a.m. - Noon
Tying It All Together
Moderator:  Matthew Mueller, Town Manager, Town of Little Elm